Privacy Policy

Effective date: 31st March, 2016

Merchant-first • Secure-by-design • Shopify-compliant

This Privacy Policy explains how NexVault (“we”, “us”, “our”) collects, uses, stores, and protects data when you install and use the NexVault Shopify app (the “App”).

1) Privacy Summary

NexVault is built to help merchants manage Shopify media files (cleanup, duplicate detection, compression, and storage insights). We only access the data we need to provide these features, and we treat merchant data as confidential.

Your data is safe: NexVault does not sell merchant data, does not create advertising profiles, and only processes store information to deliver app functionality.
Quick links: Data we access • How we use data • Security controls

2) Data We Access

When you install NexVault, Shopify provides the App with limited access to your store data based on the permissions (scopes) you approve.

CategoryExamplesWhy NexVault needs it
Store identifiersShop domain (e.g., example.myshopify.com)To associate scans, jobs, and settings with the correct store.
Files & media metadataFile IDs, URLs, content type, sizeTo list files, detect unused assets, track sizes, and show insights.
Usage signalsReferences/usage countsTo determine “orphaned/unused” files safely.
App settingsCompression quality, scan intervalTo apply your preferences and automation rules.
Operational logsJob progress, error messagesTo show Active Tasks, troubleshoot, and improve reliability.
We do not intentionally access sensitive merchant/customer data that is not required for NexVault’s file management features.

3) How We Use Data

  • Displaying your file library and file details
  • Detecting unused/orphaned files
  • Finding duplicate files
  • Compressing images based on settings
  • Moving files to Trash, restoring, or deleting
  • Generating storage insights

5) Security

We use industry-standard security practices to protect data:

  • Encrypted connections (HTTPS/TLS) for data in transit
  • Access controls and least-privilege principles
  • Secure storage of tokens/credentials
  • Monitoring and logging for reliability
Important: No system can be guaranteed 100% secure. However, we work to protect your data and respond quickly to security issues.

12) Contact Us

If you have questions about this policy or your data, contact us: